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Frequently Asked Questions

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We photograph every interior space the and the exterior landscape, plus any details that make your listing unique, and take as many photographs as are necessary to capture the essence of the listing. We strive for a minimum of 32 photos for any listing.

We will notify you by email when your project is ready. This email will include links to the photographs and any additional media ordered (Matterport, floor plan, etc). If you choose, we can upload the photos to the MLS for you as a courtesy, although this service can be delayed at times.

On every property page, there are “print pdf flyer” buttons. Just click the button, and a pdf will be generated using the information from the MLS in real-time. It’s as easy as that!

Our standard turnaround time is 2 business days (Monday-Friday). If occasionally you are in a bind to meet a deadline, let us know. We can expedite the project for a small fee and get them back to you the following day before noon.

Obviously listings that are clean and/or staged nicely show better to potential customers. Although we can fix minor imperfections when we edit the photographs, a house that is clean and staged nicely photographs better, and will ultimately have a better online presence. Please note that Matterport tours and Video tours are not editable in photoshop. Our rule of thumb for Realtors: a listing should be “open house ready” when we come to shoot the virtual tour and photographs.

Obviously the earlier you call the better chance you have at securing a time that works best for you. Usually we can schedule the photo shoot within a few days of your initial inquiry.

It means we can upload and change existing photographs in the MLS. It also means that the property specific websites are linked to the data in the MLS, so any changes made about the listing in the MLS will automatically change on your listing’s website. This ensures your listing will have the best online presence, and you don’t have to worry about a thing!

We strive to leave your listing just as we found it, but we are insured just in case an accident happens.

We start by using only professional camera equipment on every photo shoot. This includes professional DSLR cameras, wide angle lenses, external lights and specialty tripods. We then use a unique post-processing system to edit your images, ensuring that each photograph looks its absolute best. If you are ever unpleased with a picture, please let us know so we can get it just right for you.

Yes. Unless otherwise requested, we typically use the listing’s mailing address as the default URL for the property specific website. It makes it easy for our clients to market their listings, and for prospective customers to view listings. If you prefer some variation of the mailing address, let us know before we photograph the property. If the requested domain is available, we will use it.

While we prefer sunny days and blue skies we know that the weather sometimes doesn’t provides us with optimal photography conditions. Most of the time, even if it rains, we can photograph what we need on the inside. We will photograph front shots and exteriors when the weather clears and the schedule permits. Our goal is for you to have the best photographs available for your listing.